00:14 Why talk about Contact Forms? Goals of websites
01:03 First impressions
01:25 Website form solutions – Wufoo, Grunion, Contact Form 7, Gravity Forms
02:40 Improving your contact forms
03:10 Can you minimize form fields and increase form submissions
04:00 Break long forms down to separate pages
04:30 Explain why you need information
05:12 Mobile phone friendly contact forms
05:37 Captchas – are you human?
06:23 Form validation scripts and error messages
07:04 Thankyou message once they have filled in form
07:45 Contact form on your homepage?
08:40 Link to your Frequently Asked Questions
09:17 Should you list your email address?
10:10 Download a form design cheatsheet
10:45 Did I miss anything? Leave your tips in the comments
Subscribe at http://redcliffemarketinglabs.com.au for more marketing and online news updates.
Access free monthly workshops at http://redcliffesocialmedia.com